What to do if a torn note comes out of an ATM? Don't worry, this is how you will get the new note, know the process

What to do if a torn note comes out of an ATM? Don't worry, this is how you will get the new note, know the process | You don't need to worry if the note gets torn while withdrawing money from the ATM. Know how you can change your note in this situation...

• What to do if a torn note comes out of an ATM? 
• No need to worry
  
• Do only this work
  

Now withdrawing cash from ATM has become user friendly. But, many times torn notes come out while withdrawing money from ATMs. This causes a problem. These torn notes are of no use to you and you land in trouble. But now you don't need to worry. You can also easily remove torn notes from ATMs. Let's know the process.

How to replace torn notes?

If torn notes come out of the ATM, you have to apply to the bank from whose ATM the cash is withdrawn to replace them. Date, time and location of ATM has to be entered in this application. Also you have to attach withdrawal slip. If you don't have the slip, you have to give the details of the message received on your mobile.

In fact, according to RBI guidelines, no government bank can refuse to exchange notes. In such a situation now you can easily replace torn notes and this process does not take much time.

Information provided by the bank

Giving information about a customer's complaint on Twitter, the bank said what action the customer should take in this situation. SBI on its official Twitter account said, 'Please note that notes are checked by state-of-the-art note sorting machines before being loaded into our ATMs. Hence distribution of soiled/torn notes is impossible. However, you can exchange notes from any of our branches.

How to complain?

The bank has said that you can complain in https://crcf.sbi.co.in/ccf/ under General Banking// Cash Related category. This link is for State Bank of India ATMs. According to the report, no bank can refuse to replace torn notes from ATMs. However, if banks violate the rules, action may be taken against bank employees. Depending on the customer's complaint, the bank may also have to pay a loss of up to 10 thousand.