Allscripts Openings For Freshers For the Post of Intern – Support Consultant Associate at Pune in August 2013

About company:
Allscripts is a leading provider of Healthcare IT, listed at the NASDAQ stock exchange and headquartered in the United States. Having about 6000 employees across the globe, Allscripts has over 1600 people in India working at three of its offices in Pune, Bangalore and Baroda. Allscripts offers an open, integrated portfolio of healthcare information technology solutions for hospitals, physician practices and post-acute organizations. Its vision of a connected community of health, guides Allscripts deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate collaboration and exchange of critical patient information.

Name Of The Company: All scripts

Experience Required: 0 – 1 Years

Educational Qualification: BE Fresher (Comp Sc or IT) or MCA or equilavent.

Job Designation: Intern – Support Consultant Associate

Functional Area: Application Programming

Type of Industry: IT-Software Services

Required Candidate Skills :

  • BE Fresher (Comp Sc or IT) or MCA or equilavent.
  • Handle incoming customer calls and cases for Allscripts Sunrise Application.
  • Provides client assistance promptly and accurately to ensure client satisfaction by using proper departmental procedures for call control, problem resolution, reporting and escalation.
  • Troubleshooting at customer site if necessary.
  • Supplement implementation team efforts as needed.
  • Use product specific diagnostic tools and techniques to resolve customer issues.
  • Dial into customer sites to collect and analyze data in the appropriate format as a means to troubleshooting issues
  • Replicate issues, document results and present issue resolution to customers.
  • Work with Product Development Teams to troubleshoot software.

Package Offered : Best in Market

Work Location: Pune