Allscripts is a leading provider of Healthcare IT, listed at the NASDAQ stock exchange and headquartered in the United States. Having about 6000 employees across the globe, Allscripts has over 1600 people in India working at three of its offices in Pune, Bangalore and Baroda. Allscripts offers an open, integrated portfolio of healthcare information technology solutions for hospitals, physician practices and post-acute organizations. Its vision of a connected community of health, guides Allscripts deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate collaboration and exchange of critical patient information.
Name Of The Company: All scripts
Experience Required: 0 – 1 Years
Educational Qualification: BE Fresher (Comp Sc or IT) or MCA or equilavent.
Job Designation: Intern – Support Consultant Associate
Functional Area: Application Programming
Type of Industry: IT-Software Services
Required Candidate Skills :
- BE Fresher (Comp Sc or IT) or MCA or equilavent.
- Handle incoming customer calls and cases for Allscripts Sunrise Application.
- Provides client assistance promptly and accurately to ensure client satisfaction by using proper departmental procedures for call control, problem resolution, reporting and escalation.
- Troubleshooting at customer site if necessary.
- Supplement implementation team efforts as needed.
- Use product specific diagnostic tools and techniques to resolve customer issues.
- Dial into customer sites to collect and analyze data in the appropriate format as a means to troubleshooting issues
- Replicate issues, document results and present issue resolution to customers.
- Work with Product Development Teams to troubleshoot software.
Package Offered : Best in Market
Work Location: Pune